Healthtech Founders: Don’t Hire for Busywork. Hire for a Success System.


By Scott Heatherly October 3, 2025

In healthtech, one bad commercial hire doesn’t just slow you down - it can quietly erase 6–12 months of runway. I’ve seen it across multiple startups, hiring everyone from marketers and SDRs to content specialists and publicists.


The pattern was clear:


  • Candidates came in unprepared and too casual for enterprise sales.
  • Resumes checked maybe half the boxes of what was actually needed.
  • Answers felt scripted; prospect pools were thin.


When I asked the only question that matters, “What is your process?” the answers were checklists:


“I clear emails, search for prospects, update the CRM, then make calls…”


That is not a process. That is activity. And activity burns runway.



The Question That Separates Pros From Pretenders


A real sales or marketing leader can walk you through their system for creating a predictable pipeline and accurate forecasts. If they cannot, you will be stuck coaching them while your timeline to scale disappears.


Here's the two hard truths:


  1. You cannot hire your way to market fit.
  2. Sales and marketing running in silos will never produce predictable ARR.



What a Real Success System Looks Like


Here is what I expect when someone explains their process:


  • ICP Precision + One Story: A single ICP, one narrative, and persona-specific messaging used across SDR, AE, and marketing.
  • Evidence Early: Clinical outcomes, ROI, and security/IT proof before the first meeting, not after.
  • Stage-Gated Commercialization: Clear exit criteria from interest → evidence → consensus → procurement → signature → expansion.
  • Operating Cadence: Weekly pipeline hygiene, leading indicators (meetings by persona, conversion rates, cycle time), not vanity MQLs.
  • Forecast Discipline: Bottom-up commitment based on buyer consensus, not seller hope.
  • Rules of Engagement: SDR/BDR orchestrated with AEs. Marketing drives demand creation and enablement.
  • Conference ROI Guardrails: No $50k booths without meeting SLAs and post-show follow-through.


Bottom Line: If a candidate cannot describe specifics like this, especially with experience in a health system environment, move on.


Why ARRive Growth Partners Exists


These failures are exactly why I built ARRive Growth Partners. We bring fractional sales and marketing leadership into healthtech startups and install a structured, stage-gated commercialization system called the Healthtech ARR Flywheel.


Our model:

  • Diagnose: Analyze ICP, deal history, and workflows to uncover breakdowns and stalled cycles.
  • Align: Establish one story across SDRs, AEs, and Marketing with mapped persona touchpoints.
  • Package Evidence: Build proof packs by persona (clinical, ROI, security/IT).
  • Orchestrate: Run stage-gated plays with exit criteria and meeting SLAs.
  • Compress Timelines: Map procurement steps (BAA/MSA/InfoSec) upfront to avoid surprises.
  • Predict + Expand: Drive disciplined forecasting and land-and-expand motions.


The Outcome: founders protect runway, investors regain confidence, and ARR becomes forecastable, not accidental.



A Quick Scorecard You Can Use Tomorrow


Ask every candidate, full-time or fractional:


  • Walk me through your stage-gated commercialization model for health systems.
  • Show your persona-specific evidence pack (clinical, ROI, security).
  • How do you prove ICP fit and avoid opportunistic detours?
  • What exit criteria must be met before moving a deal forward?
  • How do you structure SDR/AE/Marketing handoffs?
  • What leading indicators predict your quarter?
  • How do you shorten BAA/MSA/InfoSec cycles?
  • Share a forecast miss and the process change that followed.
  • What are your conference ROI rules?
  • Show enablement examples that actually shortened cycles.


If they cannot answer these clearly, they do not have a system.




Bottom Line


Do not hire for activity. Do not hire for “busywork.” Hire for a success system, or install one first. That is where ARRive Growth Partners starts.

Your Growth Starts Here. 

Contact us to begin your path to predictable revenue growth using ARRive's embedded fractional sales and marketing leadership.


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